How do I spot complaints about my brand on Xiaohongshu at low cost? (2026)
1 brand comes to about $0.32 a day, $9.60 a month: search xiaohongshu.notes.search for your name with words like 避雷 and 差评, newest first, read the comments under the new notes with xiaohongshu.notes.comments.list, and let your AI pick out the complaints. Each call is $0.0200. It reads public data only. DataXAPI reads Xiaohongshu (RedNote) with 21 endpoints, from $0.0200 a call; a failed call is not charged.
Updated 2026-11-04
Which words to search
People rarely write “complaint”; they write what happened. Put your brand or product name in front of each, and change the list to fit your trade. Call with sort=latest, and keep the note IDs you have seen, so each day you read only what is new.
| Kind | Words to add |
|---|---|
| General | 避雷, 踩雷, 差评, 翻车, 别买 |
| After the sale | 退货, 售后, 客服, 假货 |
| Skin care and food | 过敏, 烂脸, 拉肚子, 变质 |
A daily round
1. Search 6 word pairs: 6 × $0.0200, $0.12. A page is about 20 notes, with title, text, author, likes, saves, comments, shares and a link.
2. Read comments under the 10 that matter, new ones or your own recent notes: 10 × $0.0200, $0.20. About 10 comments a page, newest first. Replies are a separate call, xiaohongshu.comments.replies.list, at $0.0200.
3. Sort. Say to your AI: “Keep only what is really about this brand. Group it by product, delivery or service, and order it by likes. For each, give the link and a line in the person's own words, without names.” Send what is left to the group that handles it.
4. Follow a note that is growing: xiaohongshu.notes.get reads its counts again, at $0.0200, to see whether it is still spreading.
What it does not do
This page is only about finding out. Search results are not every mention on the platform, and a complaint inside a picture or a video without those words will not turn up, so treat it as a cheap early signal, not a full count. Search results have no read counts. What you do next is yours: fix the product, fix how service handles it, answer in public.
The same round on other platforms goes through the dataxapi-mentions Skill, which takes a brand word across the platforms you name.
Endpoints
Each with its price; every page has the parameters, the fields and a recorded response.