Support
Support & Account Deletion
Include the request ID and API name in your email. Never send an API key, OTP, session token, or other secret.
Submit a public-content complaint
No account is required. Provide only what is necessary to locate the public object and assess the request. Do not upload identity documents, API keys, cookies, tokens, or non-public customer data.
Check Case status
Enter the Case Reference returned after submission. Only status and a non-sensitive decision are shown.
Submissions are used only for manual review and necessary contact. Bot verification is processed by Cloudflare Turnstile. Status is available only through the unguessable Case Reference. See the legal and data notice and service status。
Contact
Use the subject: API Support, Privacy Request, or Delete Account. Requests are currently handled manually; existing-account requests require ownership verification.
What deletion does
After confirmation, we first block new executions and revoke credentials, then process identity and unnecessary product data. Minimal tombstones, security records, and legally required ledger facts may remain isolated to prevent an account or deleted object from reappearing after recovery. Real purchased balance is not currently available.