# Hear what people say about your brand, in their own words Word of mouth and comment insight with DataXAPI: 2 ready-made Skills on 17 platforms. The example run makes 3 calls and costs at most $0.0060; a failed call is never charged. ## Who it is for For brand, product and support teams who want the comment section and the search results without opening ten apps. Your AI pulls the comments under a post and the posts that mention a keyword, and reads them for you. - **Brand and PR**: Want to know how the brand is talked about on each platform, and in what tone. - **Product teams**: Read the comments for what users really care about, to decide what the next version fixes. - **Support and community**: Spot the complaint that keeps coming up before it spreads. ## The questions it answers - **What do people praise and complain about under this post?** The comments page by page: text, commenter, likes, replies and time. - **What is being said about our brand on each platform?** One page of posts for your keyword on every platform you pick, in one table with a platform column. - **Which complaint comes up most?** Your AI groups the comments it read and counts them, and can quote each one with its likes. ## What you get Every Skill hands back one table. These are its columns, and what each one holds. ### [Comments and word of mouth](https://dataxapi.com/skills/comments/) - `comment_id` Comment ID: ID - `text` Text: Text - `author` Commenter: Commenter's display name - `likes` Likes: Likes - `replies` Replies: Replies - `published_at` Posted at: When it was posted ### [Keyword search and mentions](https://dataxapi.com/skills/mentions/) - `platform` Platform: The platforms to search, at most 5 - `post_id` Post ID: ID; pass it unchanged to the get endpoint - `url` Link: Link that opens the post - `type` Format: Content format - `title` Title: Title - `text` Text: Body text - `author` Author: Author's display name - `published_at` Published at: When it was published - `likes` Likes: Likes - `comments` Comments: Comments - `shares` Shares: Shares - `favorites` Favorites: Saves - `views` Views: Views ## The data it reads Public data only. Each row is one endpoint, with its price per call. | Endpoint | Example run | Price | | --- | --- | --- | | [Douyin video comments](https://dataxapi.com/apis/douyin/videos/comments/list/) `GET /v1/douyin/videos/comments/list` | yes | $0.0020 | | [Douyin video search](https://dataxapi.com/apis/douyin/videos/search/) `GET /v1/douyin/videos/search` | yes | $0.0200 | | [Weibo realtime search](https://dataxapi.com/apis/weibo/posts/search/) `GET /v1/weibo/posts/search` | yes | $0.0020 | | [Bilibili video search](https://dataxapi.com/apis/bilibili/videos/search/) `GET /v1/bilibili/videos/search` | yes | $0.0020 | | [Facebook post comments](https://dataxapi.com/apis/facebook/posts/comments/list/) `GET /v1/facebook/posts/comments/list` | on request | $0.0020 | | [Instagram post comments](https://dataxapi.com/apis/instagram/posts/comments/list/) `GET /v1/instagram/posts/comments/list` | on request | $0.0020 | | [Kuaishou video comments](https://dataxapi.com/apis/kuaishou/videos/comments/list/) `GET /v1/kuaishou/videos/comments/list` | on request | $0.0020 | | [Reddit post comments](https://dataxapi.com/apis/reddit/posts/comments/list/) `GET /v1/reddit/posts/comments/list` | on request | $0.0020 | And 20 more endpoints for the same job on 17 platforms: each Skill's page lists its own. ## Say this to your AI Once DataXAPI is connected, any of these works. - What are people praising and complaining about under this Douyin video? Read three pages of comments. - Pull the comments on this post and group them: what do buyers like, and what puts them off? - What is being said about our brand on Douyin, Weibo and B站 right now? - Search “camping stove” on Reddit, YouTube and X and show me the posts with the most engagement. Not connected yet? [It takes one prompt](https://dataxapi.com/mcp/) ## Ready-made skill | Skills | | / run | | | --- | --- | --- | --- | | [Comments and word of mouth](https://dataxapi.com/skills/comments/) | What are people praising and complaining about under this post? | $0.0060 | 3 calls | | [Keyword search and mentions](https://dataxapi.com/skills/mentions/) | What is being said about this brand or keyword on each platform? | $0.0240 | 3 calls | ## How teams do it today, and with DataXAPI **By hand: Screenshot by screenshot** - Scroll comment sections and paste the telling ones into a doc. - Search the brand name on each app, one at a time. - Nobody counts: the loudest comment wins. **With DataXAPI: $0.0060 a run, 3 calls** - Name the post or the keyword, and the platforms. - Comments and mentions come back as rows your AI can count and group. - Each page is one call at its listed price; a failed call is never charged. ## Questions ### Do I need to write code? No. You paste one prompt into your AI to connect it, then ask in plain words. Code is there if your team wants it: every row in the table above is one GET. ### What does it cost? The example run of Comments and word of mouth makes 3 calls and costs at most $0.0060. Run it every day for 30 days and that is $0.18. There is no subscription, and a failed call is never charged. ### Can it see private accounts, or data behind a login? No. It reads what anyone can see on the platform: public posts, public counts, comments, and the ads the platforms publish in their ad libraries. It cannot post, message or sign in to an account. ### Which platforms does it cover? 17 for this job: Bilibili, Douyin, Facebook, Instagram, Kuaishou, Reddit, TikTok, WeChat Channels, Weibo, X (Twitter), Xiaohongshu (RedNote), YouTube, Zhihu, LinkedIn, Pinterest, Threads, WeChat Search. Each Skill's page lists its own. ## The other 5 jobs - [Competitor monitoring](https://dataxapi.com/solutions/competitor-monitoring/): What did competitors post this week, and which post took off? $0.0040 / run - [Finding and vetting creators](https://dataxapi.com/solutions/creators/): Who are the accounts to work with in this category? $0.0040 / run - [Ad creative intelligence](https://dataxapi.com/solutions/ads/): What ads are competitors running? $0.0040 / run - [Trends and topics](https://dataxapi.com/solutions/trends/): What is trending right now? $0.0060 / run - [Product research](https://dataxapi.com/solutions/products/): What is selling, and what do buyers say? $0.0080 / run --- Generated from catalog revision c48ce454ae6c4c65, price book 2. [Page](https://dataxapi.com/solutions/word-of-mouth/)